:root {
  --navy: #0f2438;
  --navy-light: #16324a;
  --gold: #b8935f;
  --gold-light: #d4b483;
  --bg: #f4f6f8;
  --card: #ffffff;
  --text: #1e2a33;
  --muted: #64748b;
  --border: #e2e8f0;
  --danger: #dc2626;
  --success: #16a34a;
  --warning: #d97706;
}

* { box-sizing: border-box; }

body {
  background: var(--bg);
  color: var(--text);
  font-family: 'Segoe UI', system-ui, -apple-system, sans-serif;
  margin: 0;
}

a { text-decoration: none; color: inherit; }

/* ---------- Layout ---------- */
.app-wrapper { display: flex; min-height: 100vh; }

.sidebar {
  width: 240px;
  background: var(--navy);
  color: #fff;
  flex-shrink: 0;
  display: flex;
  flex-direction: column;
}
.sidebar .brand {
  padding: 22px 20px;
  border-bottom: 1px solid rgba(255,255,255,0.1);
}
.sidebar .brand strong { color: var(--gold-light); font-size: 17px; letter-spacing: .5px; }
.sidebar .brand span { display:block; font-size: 12px; color: #a9b8c7; margin-top: 2px;}

.sidebar nav { flex: 1; padding: 10px 0; }
.sidebar nav a {
  display: flex; align-items: center; gap: 10px;
  padding: 11px 22px; color: #cbd8e4; font-size: 14.5px;
  border-left: 3px solid transparent;
}
.sidebar nav a:hover { background: rgba(255,255,255,0.06); color: #fff; }
.sidebar nav a.active { background: rgba(184,147,95,0.15); border-left-color: var(--gold); color: #fff; font-weight: 600; }
.sidebar nav .section-label {
  padding: 16px 22px 6px; font-size: 11px; text-transform: uppercase;
  color: #6f8296; letter-spacing: 1px;
}

.sidebar .user-box {
  padding: 16px 20px; border-top: 1px solid rgba(255,255,255,0.1); font-size: 13px;
}
.sidebar .user-box .name { color: #fff; font-weight: 600; }
.sidebar .user-box .role { color: #a9b8c7; }
.sidebar .user-box a.logout { color: var(--gold-light); font-size: 12.5px; display:inline-block; margin-top:6px;}

.main-content { flex: 1; padding: 26px 32px; max-width: 100%; }

.topbar {
  display: flex; justify-content: space-between; align-items: center;
  margin-bottom: 22px;
}
.topbar h1 { font-size: 21px; margin: 0; color: var(--navy); }
.topbar .subtitle { color: var(--muted); font-size: 13.5px; margin-top: 2px;}

/* ---------- Cards ---------- */
.card {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 20px;
  margin-bottom: 20px;
}
.card h2, .card h3 { margin-top: 0; color: var(--navy); }

.stat-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 16px; margin-bottom: 22px; }
.stat-card {
  background: var(--card); border: 1px solid var(--border); border-radius: 10px;
  padding: 18px 20px; border-top: 3px solid var(--gold);
}
.stat-card .num { font-size: 28px; font-weight: 700; color: var(--navy); }
.stat-card .label { color: var(--muted); font-size: 13px; margin-top: 4px; }

/* ---------- Buttons ---------- */
.btn {
  display: inline-block; padding: 9px 18px; border-radius: 6px; border: none;
  font-size: 14px; font-weight: 600; cursor: pointer; text-align:center;
}
.btn-primary { background: var(--navy); color: #fff; }
.btn-primary:hover { background: var(--navy-light); }
.btn-gold { background: var(--gold); color: #fff; }
.btn-gold:hover { background: #a37f4f; }
.btn-outline { background: transparent; border: 1px solid var(--border); color: var(--text); }
.btn-outline:hover { background: #f1f5f9; }
.btn-danger { background: var(--danger); color: #fff; }
.btn-sm { padding: 5px 12px; font-size: 12.5px; }

/* ---------- Forms ---------- */
label { display:block; font-size: 13.5px; font-weight: 600; margin-bottom: 5px; color: var(--navy); }
input, select, textarea {
  width: 100%; padding: 9px 11px; border: 1px solid var(--border); border-radius: 6px;
  font-size: 14px; margin-bottom: 16px; font-family: inherit; background:#fff;
}
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--gold); }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }

/* ---------- Table ---------- */
table { width: 100%; border-collapse: collapse; font-size: 14px; }
th { text-align: left; padding: 10px 12px; background: #f8fafc; color: var(--muted); font-size: 12.5px; text-transform: uppercase; border-bottom: 1px solid var(--border); }
td { padding: 11px 12px; border-bottom: 1px solid var(--border); vertical-align: middle; }
tr:hover td { background: #fafbfc; }
.ticket-no { font-weight: 700; color: var(--navy); }

/* ---------- Badges ---------- */
.badge { display: inline-block; padding: 3px 10px; border-radius: 20px; font-size: 12px; font-weight: 600; }
.badge-new { background: #dbeafe; color: #1d4ed8; }
.badge-progress { background: #fef3c7; color: #92400e; }
.badge-pending { background: #fce7f3; color: #9d174d; }
.badge-forwarded { background: #e0e7ff; color: #4338ca; }
.badge-resolved { background: #dcfce7; color: #15803d; }
.badge-closed { background: #e2e8f0; color: #475569; }
.badge-reopened { background: #fee2e2; color: #b91c1c; }

.badge-urgent { background: #fee2e2; color: #b91c1c; }
.badge-high { background: #ffedd5; color: #c2410c; }
.badge-medium { background: #fef9c3; color: #854d0e; }
.badge-low { background: #dcfce7; color: #166534; }

/* ---------- Alerts ---------- */
.alert { padding: 12px 16px; border-radius: 8px; margin-bottom: 16px; font-size: 14px; }
.alert-success { background: #dcfce7; color: #166534; border: 1px solid #bbf7d0; }
.alert-error { background: #fee2e2; color: #b91c1c; border: 1px solid #fecaca; }
.alert-info { background: #dbeafe; color: #1d4ed8; border: 1px solid #bfdbfe; }

/* ---------- Activity Timeline ---------- */
.timeline-item { display: flex; gap: 12px; padding: 12px 0; border-bottom: 1px solid var(--border); }
.timeline-item:last-child { border-bottom: none; }
.timeline-dot { width: 8px; height: 8px; border-radius: 50%; background: var(--gold); margin-top: 6px; flex-shrink:0;}
.timeline-content .meta { font-size: 12.5px; color: var(--muted); margin-top: 2px;}

/* ---------- Login ---------- */
.login-wrapper {
  min-height: 100vh; display: flex; align-items: center; justify-content: center;
  background: linear-gradient(135deg, var(--navy) 0%, var(--navy-light) 100%);
}
.login-box {
  background: #fff; border-radius: 12px; padding: 40px 36px; width: 380px;
  box-shadow: 0 20px 50px rgba(0,0,0,0.25);
}
.login-box .brand-title { text-align:center; margin-bottom: 26px; }
.login-box .brand-title strong { color: var(--navy); font-size: 20px; display:block; }
.login-box .brand-title span { color: var(--gold); font-size: 12.5px; letter-spacing: 1px; text-transform: uppercase; }

/* ---------- Calendar / Schedule grid ---------- */
.sched-table { font-size: 13px; }
.sched-table th, .sched-table td { text-align: center; padding: 8px 6px; }
.shift-pill { display:inline-block; width:100%; padding: 4px 2px; border-radius: 5px; font-size: 11.5px; font-weight:600; }
.shift-Morning { background:#dbeafe; color:#1d4ed8; }
.shift-Afternoon { background:#fef3c7; color:#92400e; }
.shift-Night { background:#e0e7ff; color:#4338ca; }
.shift-Off { background:#f1f5f9; color:#64748b; }
.shift-OnLeave { background:#fee2e2; color:#b91c1c; }

.tabs { display:flex; gap:4px; border-bottom: 1px solid var(--border); margin-bottom:20px; }
.tabs a { padding: 10px 16px; font-size:14px; color:var(--muted); border-bottom: 2px solid transparent; }
.tabs a.active { color: var(--navy); border-bottom-color: var(--gold); font-weight:600; }

.empty-state { text-align:center; padding: 40px 20px; color: var(--muted); }

@media (max-width: 900px) {
  .app-wrapper { flex-direction: column; }
  .sidebar { width: 100%; }
  .form-row { grid-template-columns: 1fr; }
}